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John M

1

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Review of the Post Office, Car insurance:
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In the wrong business

1
Uploading proof of NCD through the website account doesn’t work, advised them but my email has been ignored, sent proof by email instead, asked for a receipt, instead I received an email telling me to send my proof of NCD, I replied by sending it again, asking for a receipt which was ignored. I have NCD stretching back over 20+ years and that’s what I listed on my proposal, my other insurer simply lists this as 9 years + on my proof of NCD. This morning I have received a surly, unsigned email from Post Office advising me that my policy remains unaffected but my NCD proof is different to what I told them. All of the correspondence from this company is brusque and unpleasant. If they are this bad when taking my money how bad will they be if I need to make a claim? Reviewed on: 4th October 2026

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