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Neil W

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Review of the Eversure, Car hire excess insurance:
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A poor claims process with Eversure

1
Sadly, a really poor experience (so far) with Eversure… Like many, I purchased a Hire Car Excess Policy for travelling abroad. Unfortunately, I needed to make a claim owing to a car park bump on my hire car (the other driver failed to leave any details)… The claims process has been terrible… Really poor communication from the company, and the claims process is taking an age! I have now been waiting for over 4-weeks with little update throughout. Sadly, with the current service I have received, I couldn’t recommend Eversure to family and friends. Reviewed on: 6th October 2026

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