Georg's community profile page - Smart Money People

Write a review

Go to business site

Viewing profile for,

Georg

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Monese, Money Account:

View on product page

Really bad customer service

Payments are often frozen and fund held for "security reasons" even though they are well bellow the account limit. Any inquiry and customer service takes days to reply. Apparently all their employed are busy replying to negative social media reviews. Disregarding their customers troubles. Reviewed on: 19th November 2019

Reply from Monese Hi Georg - we're really sorry to hear you've been having issues with your account! As subject to FCA regulations, we sometimes do need to make sure we comply with all of them, please feel free to find out more in our terms at monese.com/terms and of course to reach out to our support if you have any questions! Response date: 5th December 2019

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.