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Review of the John Lewis, Partnership credit card:

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JL card used to be great - what a shame!

Transactions refused as "fraudulent" then card is blocked or cancelled altogether necessitating long calls to customer service and a wait for a new card (twice in 3 weeks!) In the meantime JL are losing business. Since the move to Newday it has been dreadful and such reputational damage for John Lewis. Reviewed on: 10th October 2026

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