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Heath84

8

Total reviews written

0

Helpful marks given to their reviews

9

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All reviews (8)
Review of the Santander, 123 Current Account (discontinued):
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Efficient bank

3
Having held accounts with Santander for over 10 years, I am yet to experience any of the problems I have with certain other major banks (HSBC). I have always found the app and website efficient and easy to use. On the odd occasion I have dealt with staff, they have always been well-informed and professional. The only downside is that their accounts are not as competitive as they used to be. Reviewed on: 12th January 2022
Review of the Chip, Savings App:
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Convenient, clear service

4
Extremely convenient service, with all relevant information being clearly presented. Only downside being the time taken to transfer money. Reviewed on: 10th March 2021
Review of the HSBC, Bank Account:
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Incompetent

1
After attempting to open a premium current account for around 2 months, HSBC's incompetence has forced me to give up. I was told to provide ID at a branch for an unstated reason, then told they would contact me. They never did and when I chased them, I was forced to wait on hold for well over an hour off and on, they told me they had no record of my branch visit before later finding it, they said I was told to visit the branch because my address didn't match (it did) and then they refused the apply because of a criteria that wasn't even stated in the terms. Reviewed on: 22nd November 2019

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