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All reviews (243)

Review of the Scottish Building Society, Mortgages:

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Highly recommend

We have been mortgage customers for around 14 years. We have always received excellent service. We are treated fairly and as individuals. I have always felt valued. Any requests have been dealt with promptly and to our satisfaction. I trust the Scottish Building Society and would highly recommend. Reviewed on: 13th April 2023

Review of the Scottish Building Society, Savings:

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Interest Rates

SBS need to keep an eye on Interest rates. Sometimes they are far from being competitive. Many people like me need to make our pension money work hard. Therefore any excess money has to chase Interest rates. Otherwise your standard of living goes down. Service does come into it but with inflation as high as it is you have to chase Interest rates. Sorry. Reviewed on: 5th April 2023

Review of the Scottish Building Society, Savings:

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I have been very impressed with SBS since starting to invest in several of the products. Easy access and excellent customer service particularly at my Aberdeen Relationship Centre

The products are straightforward, easy to manage with friendly service has meant I have maximised my investment with SBS. There is a clear difference between SBS and other financial organisations in that it is very accessible, personal and appears well managed and efficient. Reviewed on: 5th April 2023

Review of the Scottish Building Society, Savings:

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A caring mutual building society

I have been impressed with the Scottish Building Society since the moment I became a customer. As I don’t live in Scotland, I rely on being able to speak to people over the telephone. The building society’s customer service is exceptional, and calls are always answered within a few rings. The representatives can always help with my enquiries and queries. Reviewed on: 5th April 2023

Review of the Scottish Building Society, Savings:

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Satisfied customer!

I have been a customer of SBS for over 14 years and have always had excellent customer service. In short, a building society which does it's job very well and never loses sight of it's customer base! Reviewed on: 4th April 2023

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