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Review of the Scottish Building Society, Mortgages:

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patient and sympathetic

I wanted to remortgage my house to free up money to help my son to buy a house in London. I am 72 and The Scottish Building Society was the only one to offer a loan. During the process of arranging the loan my doctor told me I probably had cancer. I then thought I would be better to sell my house and move close to my other son, about an hour away. I put a hold on the mortgage. However winter was approaching and I was advised not to market the house until next year. I then asked to have the mortgage process restarted. By this time I was very close to losing the loan due to its time limit. My broker in discussion with SBS was able to get a short extension to the time limit which enabled the mortgage to go through. The Scottish Building Society showed sympathy and understanding. Reviewed on: 15th October 2023

Review of the Scottish Building Society, Mortgages:

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It was ok

Hated the fact I had to install an app on my phone and answer a ton of questions, the answers already been provided. Reviewed on: 13th October 2023

Review of the Scottish Building Society, Mortgages:

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..

Everything went smoothly had no problems at all Reviewed on: 11th October 2023

Review of the Scottish Building Society, Mortgages:

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Free legals cost £1200!

SBS offered mortgages to older people so we were interested. We asked for less than 40% LTV. They asked for an exhausting amount of extra financial info, including about two other investment houses we own. Once started, SBS were surprised to learn that we lived in England despite having had that info for months. As a result they changed the free legals to a £250 contribution to our English legals, which were £650. Once in process they insisted on a further legal form which had to be administered by a lawyer, costing a further £600. Mortgage completed 5 months after initiation at a net legal cost of £1000. Very stressful. Reviewed on: 11th October 2023

Review of the Scottish Building Society, Mortgages:

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Satisfaction Guaranteed

Would recommend your company to any friends looking for your type of services and question that you may have are answered in a language you understand ( no jargon) Thank you customer advisors You are a credit to your company Reviewed on: 11th October 2023

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