SBS Member Feedback's community profile page

Write a review

Viewing profile for,

SBS Member Feedback

243

Total reviews written

Helpful marks given to their reviews

426

Times reviews seen

All reviews (243)

Review of the Scottish Building Society, Mortgages:

View on product page

Great product efficiently delivered.

I was looking for an equity release mortgage and my broker recommended the Scottish Building Society. Their documentation is easy to understand and complete. Only small critisism is that they sent the same documentation for completion at different stages of the process. All in all though a great customer experience and I would definitely recommend. Reviewed on: 15th July 2022

Review of the Scottish Building Society, Mortgages:

View on product page

1st time buyer

After a rocky start to our process to purchase our first home with other providers we approached SBS who have been fantastic.. comparing to other providers I would say we had a more person centerd experience which is great as purchasing a home is one of the most stressful and serving processes we go through. We where kept upto date at all stages of our application and if we had any questions or something we where unsure of it was no hassle to speak to the advisors Reviewed on: 14th July 2022

Review of the Scottish Building Society, Mortgages:

View on product page

Excellent

Excellent comminication and very quick at getting our mortgage sorted. Would highly recommend Reviewed on: 29th June 2022

Review of the Scottish Building Society, Mortgages:

View on product page

A straightforward, efficient process

Following a recommendation by my broker, the process to get an offer along with a later updated offer was quick and simple. The Customer Service team were efficient and always ready to help when required. It was a refreshing change to be able to call a specific individual and get through to them immediately when required. Thank you for making the process simple and friendly! Reviewed on: 22nd June 2022

Review of the Scottish Building Society, Mortgages:

View on product page

Good but very slow process

It was frustrating at times how slowly the underwriting process took with only getting my mortgage offer the day of the sale closure and this was with continuous prompting from solicitors and mortgage advisors. It is also frustrating that there is no online system or service for customers to access their mortgage information or account. Reviewed on: 14th June 2022

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.