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Les Kaye

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Review of the Family Building Society, Savings:

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Possibly the worst website of any financial institut...

Possibly the worst website of any financial institution that I have ever encountered. The switch from NCBS to Family website does not seem to have improved things at all. Savings interest rates are okay. Nothing else. Reviewed on: 1st December 2025

Reply from Family Building Society Thank you for taking the time to leave your review. We’re sorry to hear that you’ve found our website difficult to use. From your comments, it’s not clear which part of the website you’ve had issues with. We’d really appreciate it if you could share a little more detail so we can understand what hasn’t worked well for you and look in to. If you’re happy to discuss this with us, please get in touch with our service team on 03330 140144 and we’ll be glad to assist. Thank you again for your feedback. Response date: 3rd December 2025

Review of the PrimaryBid, Investment Platform:

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Facilitating retail investors to participate in share issues

Simple platform for retail investors to participate in share issues normally only available to City insiders. However caution and proper research into companies should be made as one would with open market investments. Reviewed on: 7th January 2020

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