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Gabriel Novoa

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Review of the Tide, Business Banking:

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Appalling customer service, not a serious bank

High response time from customer support. (longer than 48 hours). Inbound money transfer never arrived to my account, all responses from the support team was merely copy-paste answers without having empathy for their clients. It has been almost a week and still Tide team can't provide timelines or concrete answers AVOID Reviewed on: 20th January 2020

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