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Gabriela Bikarova

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Review of the Haven, Car Insurance:

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Avoid at all costs!! Stress, waste of time, anxiety, accusations of fraud

I have had this policy for months now.. All of a sudden they cancel my policy because my partner used my telephone number on the quote. My partners policy cancelled also. When i called multiple times to explain (taking time off work way past my lunch break) they have reinstated both policies but only for 1 WEEK. Then they send me a letter asking to provide countless documents to confirm my insurance. Mind you both me and my partner have already done this. And given me 7 days from the date of the letter to respond so by the time the letter arrived i now have two days left or my policy will be cancelled. Accused of fraud, because me and my partner used the same telephone number. 2nd week Been trying to sort this out and caused anxiety and stress for both of us,. Stay away from the company, cant imagine what would happen if we got in an accident at this rate we would both be accused of fraud and god knows what else. Reviewed on: 28th January 2020

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