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Lorraine Tinsley

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113

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All reviews (8)

Review of the first direct, Current Account:

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Brilliant account!

Great communication, never has any issues, but when I've had to ring no long waits on the phone. The people who work in customer service are friendly and easy to speak to, not getting passed from one department to another. I regularly get text messages which are really easy to understand about overdrafts and offers. Reviewed on: 1st February 2023

Review of the Aviva, Car Insurance:

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Great value, customer service is pretty good too

We have had insurance with Aviva for years, we did switch to another provider for one year as they were more competitive, but the next year we went back purely as they were cheapest. We have had to claim with the other insurer and it wasn't very straight forward as we damaged the house and the car, both house and car were with the same insurer so you would think straigh forward- nope one arm couldn't talk to the other so this year we switched back as I have never had any problem... Reviewed on: 7th July 2019

Review of the first direct, Current Account:

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Excellent account

If you can cope with operating an account pretty much 100% online this is the account for you. I have always had great service, never had any issues and on the odd occasion I need to speak to someone they haven't kept me waiting on the phone. Reviewed on: 8th November 2018

Review of the Scottish Friendly, My Choice ISA:

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No confidence

I tried setting up a Junior ISA for my daughter online and it appeared to have worked, they sent me the paperwork and a date was set for the money to be paid in. However the date came and went so I rang them and they said they had issues with their payment system. They told me I would need to send a cheque, I have no cheque books so I asked if they could provide a bank account number and I could send the money over, no we can't do that. She did not sound very friendly and like I... Reviewed on: 6th November 2017

Review of the Hargreaves Lansdown, Junior ISA:

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Quick and easy

It only took a few minutes to set it up and input all the details, they emailed me straight back and within 12 hrs they had set it all up. Very efficient and gives me confidence in this company Reviewed on: 6th November 2017

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