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Lorraine Tinsley

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All reviews (8)

Review of the first direct, Current Account:

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Brilliant for online banking

I rang to increase our overdraft temporarily and the operator made it really easy and painless. I've done similar with other banks and they make such a song and dance, but FD were brilliant. They even rang me back on my mobile. Reviewed on: 18th December 2016

Review of the first direct, Current Account:

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Brilliant if you don't need a branch

Never had any issues, no long queues when I've rung and they give a £250 interest free overdraft. They have been fantastic and very helpful on the odd occasion I have had to ring and the staff are always lovely and friendly. Reviewed on: 13th February 2016

Review of the first direct, Current Account:

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Fabulous bank

I needed to ring them to get their phone app to work they were so helpful. I was in work so didn't have my bank account card to hand, they rang me back on my mobile which was registered to the account and sorted it all out. The call was answered quickly with minimal fuss, my old bank I'd be on the phone for ages pressing various numbers to get to the right department. The account is operated online or by phone only, but I never go to a branch so it suits me. The account also boasts an interest free overdraft up to £500 which really helps on the odd occasion. In all I am really impressed Reviewed on: 20th November 2015

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