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Review of the NatWest, Advantage Gold:

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whatever you do don't open a business account and personal account without he is bank!

ok! so I have banked with Natwest for over 20 years. Two years ago I decided to open a business account with them and it has to be the worse mistake ever! I tried making a standard international transfer with the bank and guess what? because I am also a business customer, I am not allowed to transfer money internationally without paying a fee! I no longer have the option of a free standard transfer. How is this even possible or fair? Called the customer service and that was a joke in itself as the representative told me the standard service had been cancelled for everyone which is a lie!!! Later found out from another rep that it is because I have a business account. but this was a personal transfer form a personal account! spoke to complaint department and she couldn't be bothered. well time to move on.... Reviewed on: 18th February 2020

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