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Review of the Buckinghamshire Building Society, Savings:

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Mr Howard Machin - former Chairman

As a small local building society, the Board of Directors and staff has continued to maintain the society as an independent society providing for the needs of its members. I would like to be recorded in the minutes of the AGM that we are very grateful for the hard work and endeavour of all of the staff and Directors. At next year's AGM I will be able (subject to the coronavirus having passed) to stand up in person and speak on behalf of the members and repeat my comments. I wish the Society every good wish for the coming year in very difficult and trying circumstances. Best regards Howard Machin Director for 17 years and Chairman for 7 years Reviewed on: 9th April 2020

Reply from Buckinghamshire Building Society Dear Mr. Machin Thank you very much for your kind comments. We appreciate your support for us during these very difficult and unprecedented times. Following the recent Government guidelines on health and safety, we have had to amend the nature and venue of our AGM this year. This means that we will unfortunately have to restrict the attendance at this year’s AGM to staff who are our members (in compliance with social distancing measures) and we will not be able to welcome you to our AGM this year. You will find more information on our AGM at www.bucksbs.co.uk However, we would be very pleased to make reference to your comments during our AGM proceedings so that they are suitably recorded and also published on our website after 22 April. The Board and staff of the Society would like to express their gratitude for your support, and we hope that you stay well and stay safe. Response date: 15th April 2020

Review of the Buckinghamshire Building Society, Savings:

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Buckinghamshire. Building Society

Always deliver first class service with simple to understand competing products. I’m always comforted by the security of my monies when making transactions Reviewed on: 9th April 2020

Reply from Buckinghamshire Building Society That’s amazing, thank you for this feedback, we really appreciate it. Response date: 15th April 2020

Review of the Buckinghamshire Building Society, Savings:

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Helpful staff and reliable company.

Helpful staff , reliable company and no complaints. Reviewed on: 9th April 2020

Reply from Buckinghamshire Building Society Thank you for this kind review. We are so glad to hear that you're happy with our customer service. Response date: 15th April 2020

Review of the Buckinghamshire Building Society, Savings:

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Friendly focused service

More on line - working towards it I know. Thanks Reviewed on: 9th April 2020

Reply from Buckinghamshire Building Society As a Society we are committed to further evolving our online capabilities, whilst not losing the personal touch that our members value. We will share your feedback with our Management team, thank you. Response date: 15th April 2020

Review of the Buckinghamshire Building Society, Savings:

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great customer service

great customer service, helpful staff Reviewed on: 9th April 2020

Reply from Buckinghamshire Building Society We are so glad to hear that you're happy with our customer service! Response date: 14th April 2020

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