John Owens's community profile page

Write a review

Viewing profile for,

John Owens

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the James Hay Partnership, Financial Advisers:

View on product page

Utterly useless as usual - I need a one word answer from one of their staff but they appear to have switched everything off....

Myself and my partner have been stuck with this useless waste of space firm since our SIPPS were transferred over to the a few years ago. The only reason I don't change SIPP providers is the extortionate costs of doing so. They don't communicate with each other, don't have direct email addresses - only a generic one which they don't answer - and in this time of coronavirus chaos , they have decided to switch their phone system off, without having mobile numbers you can actually speak to somebody about an urgent matter. They appear to have a horrifically high staff turnover rate - not surprising really. Because of their incompetence I have managed to claim compensation for their actions several times - they seem deathly afraid of the regulator. If you are looking for a SIPP provider - avoid this firm unless you want to increase your stress levels and get ripped off for their "support" in the process Reviewed on: 27th March 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.