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steve

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All reviews (5)

Review of the One Call Insurance, Car Insurance Broker:

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renewed policy in January.

renewed policy in January. Simple. Cost effective. Price matched. Only downside is the cost involved when changing address which seems excessive and thats why 9/10. Reviewed on: 24th September 2024

Review of the first direct, Current Account:

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Great customer service.

Easy to navigate website, secure but easy to access. Whenever I need to talk to a REAL person/customer adviser they are ALWAYS friendly,efficient and professional. Reviewed on: 31st August 2024

Review of the first direct, Current Account:

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customer service.

Great customer service. Professional and friendly. Always efficient and helpful. All the staff at the call centre are equally excellent. Never kept waiting Reviewed on: 23rd May 2024

Review of the One Call Insurance, Car Insurance Broker:

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rewarded loyalty

The service is always excellent, but to be honest when you've never made a claim in over 20 years the actual contact is minimal. Just renewing once per year really. But this is important to get recognised as a valuable customer and to price match any like for like quote. Thank you. Reviewed on: 14th October 2023

Review of the first direct, Current Account:

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best phone operatives ever

great access across lots of banking platforms. Easy to navigate between different areas on the site. High level of security for on-line option. Friendliest most efficient call-centre ever. Reviewed on: 28th April 2020

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