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Julian Jacome

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Review of the first direct, Bonus Saving Account:

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Great savings rate

First direct offer an incredible savings rate on their regular saver, I haven't seen any product come close on the rate they offer. Reviewed on: 26th January 2016

Review of the first direct, Current Account:

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First Direct offer amazing customer service

It is very rare that your call is not answered immediately. After a very simple identity check, they are able to answer almost any question quickly and effectively - even when it is a query about something going back some time. It's the kind of simple and common sense approach to customer service you imagine every company should manage and yet very rarely do. Reviewed on: 9th December 2015

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