MT's community profile page - Smart Money People

Write a review

Viewing profile for,

MT

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Post Office, Home Insurance:

View on product page

They do you on the renewal

Didn’t have any claims then got a renewal letter...gone up 35% for nothing. Log in to the online “self service” (ha!) system and you can’t cancel the renewal. Tried via the online chat. The online chat agent can’t cancel the renewal. I have to phone a separate renewal agent (First Source)...and then spend forever on hold. I would just cancel the direct debit, but they have a separate credit agency who have just told me they will start charging if I don’t sign the paperwork as the renewal is valid...but I can’t get through on the phone because of Covid-19.... Why have a self service website if you can’t do anything? Bunch of jokers. Will never use post office for anything. Shoddy. Reviewed on: 11th May 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.