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Mike Otterbeck

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Review of the Tesco Bank, Breakdown Cover:

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2 breakdowns and a total of 10 hours of waiting

Steering clear of Tesco breakdown and RAC will be the best thing you will do today. Broke down on hard shoulder of M6 with 4 kids and a dog. Black car with no power thus no hazards broke down at 8pm finally recovered only after police where contacted at 2am . Called numberous times , fobbed off every time. Shocking treatment. Second breakdown 4 hours to be recovered again by an independent subcontractor as no RAC available . When we spoke to the recover truck driver he said he had only got the call from Tesco / RAC 10 minutes ago and was only 5 mins away, so why did we wait 4 hours !!!!!!!!!!!!!!!!!!!!! Will never use Tesco or RAC again. You have been warned. Reviewed on: 2nd June 2020

Mike Otterbeck

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