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Review of the The Co-operative Bank, Current Account:

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Personal service as it should be.

I've been with the Co-op for nearly 15 years, and no combination of £100 incentives and short-term teaser interest rates could persuade me to switch to another bank. From day one I've found the staff in all of their branches to be polite, helpful and knowledgeable, and both the telephone banking and latterly internet banking services have always been efficient and easy to use. Since the acquisition of Britannia Building Society, it's been easier than ever to get to a branch, and even when there isn't one nearby, the link up with the Post Office means I can always deposit cheques with a minimum of fuss. Above all else, despite all of the negative press, it's nice to be with a bank that has sound ethical guidelines and that is motivated by more than raw profit. Reviewed on: 23rd December 2014

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