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Lynne Harper

2

Total reviews written

0

Helpful marks given to their reviews

29

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All reviews (2)
Review of the Virgin Money, Travel Insurance:
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The worst travel insurance ever!!!

1
Since April I have tried to get this company to review my travel claim. I have been fobbed off with numerous promises on timescales of when a claims advisor would respond to my claim. Numerous excuses why they haven't responded. I have complained and still not had anyone actually look at my claim and no decision as yet. I have now made a complaint to the financial ombudsman. Avoid at all cost!! Reviewed on: 17th September 2020
Review of the Virgin Money, Travel Insurance:
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Still waiting four months after submitting a claim

1
I submitted a claim four months ago and so far no further forward, I am appalled at how they treat customers and at the total lack of customer service skills. Reviewed on: 21st July 2020

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