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Paul Higham

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Review of the The People's Pension, Workplace Pensions:

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Avoid this company at all costs!!!

If I was able to do so, I would love to leave a minus review for this company. Earlier this year, I decided to consolidate my nine pensions into one pension. My pension transfer request was sent to this company, electronically, in January 2022 by my favoured pension company, Penfold. As off today, the 24th March 2022, my request has NOT been actioned... In complete contrast, the other eight pension providers, that I had pensions with, have all completed their pension transfers in a timely manner. Given that my The People's Pension fund value is only circa £300, I find this company's customer service frustrating/ disgusting in equal measure. To gap it all, after spending 25 minutes on the phone this morning, in an attempt to speak to the Pension Transfer Department, after being cut off once by the first Customer Service Representative that I spoke to, I am no further forward in having my pension funds transferred... Do yourself a favour if you are looking to set up a personal pension plan, avoid this company at all costs unless you want a lifetime of dealing with a company who does not value your business.... Reviewed on: 24th March 2022

Reply from The People's Pension Hello Paul, thank you for your feedback. We’re very sorry to hear that you’ve had such a negative experience with us. Please contact us at [email protected] so that we can investigate further and a member of our team will be on hand to talk with you. Response date: 19th July 2022

Review of the Zopa, Personal Loan:

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An excellent experience!!

I would thoroughly recommend Zopa to anyone who wants a loan. It was an easy process and yet the interest rates charged are one of the best on the market. AAAA+++ Reviewed on: 31st May 2017

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