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Ms Frog

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Review of the ManyPets, Pet Insurance:
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OK but not great

2
Insurance was easy to set up and staff were ok to deal with. When I made a claim they did pay out (after a lot of looking for reasons not to) but then put up the monthly premium by £8 at renewal, which seemed excessive. After I refused the renewal and went elsewhere, they offered to find a way to lower the premium (probably by increasing the excess), but I think they should offer the lowest price they can at renewal. In other words, they don't reward loyalty and would let you pay over the odds if you didn't question the renewal price. I know this is standard insurance-company practice, but in the words of Shania Twain, "That don't impress me much." Reviewed on: 6th August 2020

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