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Scott Prentice

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Review of the Lifetime Pet Cover, Pet Insurance:

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Responsive, Competitive, Easy to deal with

This is our second year with Lifetime Pet Cover. We've made two claims, both of which were assessed promptly and the determination clearly explained. In both cases we have been satisfied with the settlement offer. At renewal time, we felt the original offer wasn't competitive and asked for a new quote with reduced level of cover. We received a quick response (bearing in mind this was during COVID-19 lockdown) with four variants of cover along with a reassessed value for our original level. When taking out insurance, you hope that you wont need to use it. Our dog has had a couple of injuries and our experience over the 18 months we've used them has only been positive. Both telephone and email queries have been dealt with politiely and quickly. Reviewed on: 28th August 2020

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