Rebecca Smyth's community profile page

Write a review

Viewing profile for,

Rebecca Smyth

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the CoverCloud, Gadget Insurance:

View on product page

TERRIBLE

Sent my phone away to have a screen replaced - pretty standard for a phone insurance company, the phone was out of my possession for two weeks, where I was then told my phone exterior would be changed to a gold colour rather than the rose gold colour I had specifically chosen, unless of course I wanted to wait a further 2 weeks for rose gold parts. I received my phone today after it being with the company for 19 days. I wish this was the end of my nightmare but unfortunately the phone has now been returned to me with a broke microphone, so no one at all can hear me ( a problem that was not there when I sent the phone for repair). This company are a total scam and I am awaiting information with regards to how they will now approach this issue, wondering if they will take responsibility. I am genuinely disgusted and wish I had have paid a bit more for a reliable insurance company. Reviewed on: 12th June 2017

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.