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Angie Simpson

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Review of the Purely Pets, Pet insurance:

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'Human' service - such a rare thing with insurance companies

My dog recently had cruciate ligament surgery. The assistant on the phone could not have been more helpful. I wasn't kept hanging on, she didn't make me feel rushed or stupid expressing my concerns and explained everything in laymans terms. It was actually a pleasurable experience and i came off the phone feeling relieved and that Purely Pets really cared about providing good customer service. It was truly refreshing! Reviewed on: 12th September 2020

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