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Jeannine Audcent

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Review of the Saga, Home insurance:

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Brilliant service. I have a 3 year contract with a fixed cost.

Saga are always so patient when I phone for quotes. The last time I rang, they explained a new quote where you paid the same fee for 3 years. I immediately accepted this and am now in my second year of insurance. Saga always use staff who are patient, understanding and can speak English so, although I am getting more deaf, I can always understand or ask them to repeat if I am not sure. Reviewed on: 12th September 2020

Review of the Saga, Car insurance:

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Excellent service from staff who have time to listen to requests and changes.

When I changed my car for a more modern version, I rang up Saga and spoke to a staff member. She asked me simple questions, I gave simple answers, and the transfer was completed immediately. It could not have been simpler. I trust Saga and I never have any problems in dealing with them on the phone despite getting deafer each day. Reviewed on: 12th September 2020

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