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Ilona Plumb

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Review of the Halifax, Car Insurance:

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Awful Shocking Poor Service

I had a Non Fault incident (I wasnt in the car and gave the third party details to the insurers) in March 2020. After wanting to cancel my policy Oct 2020 Ive just found out Halifax system is showing it as My Fault...I have a letter to confirm non fault from the underwriter however after 6 x emails and 8 x (1hr long) calls nothing has been updated and ive been told i have to pay the whole policy premiums or it will be sent to recovery solutions !! Reviewed on: 22nd October 2020

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