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Review of the MORE THAN, Car insurance (discontinued):

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DIRECT DEBIT S UNREQUESTED

I have had a very stressful experience dealing with problem of direct debit payments. Two of my monthly premiums were not paid due to Morethan not requesting funds from my bank. I have today dealt with caring knowledgable staff who thankfully resolved the issues and I was impressed by their attitude and genuine wish to help. My opinion on customer experience has improved Reviewed on: 24th November 2020

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