Michael Penston's community profile page

Write a review

Viewing profile for,

Michael Penston

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the MORE THAN, Smart Wheels:

View on product page

A Surprisingly Positive Experience

I never thought my life would come to writing a good review of an insurance company but here we are... You'd think that a black box policy at a low (relatively speaking) price of around £1k for a new driver living in a rural area is risky but I can honestly say I haven't had any major issues. I had to make a glass claim in July - this was paid without dispute. I had to top up miles. £140 for 1000 miles is still daylight robbery but my fault for not guessing correctly and could have been much worse. Customer service has always been good and resolved my problems quickly and they were honest and fair in responding to my queries. Now, the big question: the box. It was actually not too bad and judged speed, smoothness (the box can't get this right for its life), and usage. Speed is probably the only one that is really going to raise eyebrows. As long as you don't speed excessively or too often, they won't give you a headache and certainly enough legroom for the odd garage that takes it for a 'test drive' around the Nurburgring. I spent a year with them and have now moved to a non-box policy with another company (my renewal price was more than my new policy - shop around!) and, overall, I have had a great first year on the open roads. Thank you More Than for being fair and good luck to all new drivers! Reviewed on: 11th December 2020

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.