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Review of the Co-op Insurance, Pet Insurance:

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Claims not settled

I have insured both our cats with coop. Never made a claim in 11 years as both cats healthy. When my older cat suddenly fell ill and ultimately had to be euthanised, I sent in a claim at the end of November but still not settled a month later despite answering their one query on Dec 3rd.! Nobody has a definitive answer why and you can’t contact the assessor. Very poor service and very upsetting. Stay well clear Reviewed on: 30th December 2020

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