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Name: Tracy Hanson

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Amazing

5
My bank are amazing. One day I had a meeting with them to transfer my account over to them and was treated extremely well. They didn't act as if they just wanted the custom (which of course they did) and the guy who was making all the staff a drink actually asked me if I would like one. Even though he didn't have to, it was a lovely touch. You never ever feel like just a customer there, they are always friendly and polite and I've often commented to them as I've gone out of the door about the standard of their staff. They aren't too overly friendly (if you get my meaning) but you aren't "just a customer". I had issues with my x taking some money out of my bank account and off my credit card, so we have a password set up now so if they think anything "strange" is happening with my account or credit card (as it's with the same bank) they will ring and check. Reviewed on: 11th February 2016