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Michelle

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Review of the Monzo, Current Account:

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Poor customer service, abandoned features and lack of innovation

It’s impossible to get in touch with support. Half of the app features either don’t worked or have just been abandoned. Features keep getting removed and the features still left have hardly improved since last year. They’ve added premium products though, which are over priced compared to other banks and don’t offer as many features. Reviewed on: 18th January 2021

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