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Disguntled

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Review of the TSB, Classic Account:

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Account fozen

I am unable to make payments from my account. I phoned yesterday and was told it was ‘sorted’ - it wasn’t. Still unable to make bank transfers. Phoned again today 20 mins to get through and was told to ring back in the morning because calls about fraud are taking priority. I realise those calls are important, but I need to transfer money and I can’t. There’s no guarantee they’ll sort it next time I phone. I’m closing my account ASAP. Reviewed on: 20th January 2021

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