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Spencer1966

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Review of the Nationwide, FlexPlus:

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Threatened to close account if I complained to the Financial Ombudsman

I made a complaint to the financial ombudsman regarding charges on my account. Nationwide customer service called me and told me they were giving notice to close my account because I had complained. They said I could keep a bank account if I didn’t complain about an wrong doings they did and would monitor my account for any complaints in the future. If I made another complaint about something they did wrong my bank account would be closed. Can’t believe a UK bank can operate by threatening its customers. Reviewed on: 27th January 2021

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