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Chris Brackley

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Review of the Tesco Bank, Pet Insurance:

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Not what you would expect from Tesco

A very poor insurance policy. Very much a case of the detail being hidden in the small print. I have two dogs, yes I have had to make claims in respect of one but I had not appreciated just how much the premium would be increased as a consequence. In addition, the statement that they cover each and every condition up to a set amount does not reflect the fact that the time period for claims is only 12 months from the date of the first claim. Not sure why that is because there must be many situations as mine when your pet doesn't receive all of the required treatment in that period. I have done away with the cover which had reached nearly £100 a month, for one dog which is 2 years old and the second being under 7, with excesses still payable and past conditions not covered. Tesco should look closely at their partners Royal and Sun Alliance because the money paid does not reflect the service provided. Reviewed on: 28th January 2021

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