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Kristina

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All reviews (3)

Review of the Monese, Money Account:

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MONESE IS A FRAUD

If someone is not sure yet if to trust Monese your money or not please check facebook group Monese Stole OUR MONEY!!! With 460 members you are fighting for months to get their money back. Reviewed on: 4th February 2021

Review of the Monese, Money Account:

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Monese 14 days money blocked NO ANSWER

Its been 14 DAYS now my money blocked!!! Its no true WHAT they answered. I send all the documents on DAY NR 1!!!! Its been no answer why money is blocked no reason no explanation! It was told it will be blocked for 7 DAYS!! Today is 14 DAYS!!! Its no ANSWER!! Nobody has looked into it!!! I OPENED A COMPLAINT ALSO NO ANSWER SO FAR!! They BLOCKED MY MONEY AND LEFT ME AND MY CHILD WITH NO FOOD! 14DAYS!!! People KEEP AWAY FROM THIS SCAM!!! Please believe its very frustrating to experience this. It should never happen in UK!!! They are holding money with no rights to do so. ANERICAN EXPRESS CREDIT CARD OFFERED HELP IN BUYING FOOD.L, when they heard this. And this bunch they DONT CARE. THEY SHOULD NOT BE IN UK MARKET!!! Please people keep away!!! Reviewed on: 4th February 2021

Review of the Monese, Money Account:

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MONEY BLOCKED AND NO ANSWER

HORRIBLE NO CUSTOMER SERVICE ITS A FRAUD!!! KEEP AWAY!! Never transfer bigger amounts into this bank!!! I have PRIVATE account for my Self Employed business!!! I USED MONESE for 3 Years for EUR PAYMENTS to EU!! Lately blocked my 12000GBP business loan which i received from Paypal Capital!!! Its been 11 days!!! I have no access to this money nobody answers the phone!! AND CUSTOMER SERVICE REPLIED THAT THEY DONT KNOW ABOUT THIS!!! That there is a “SPECIAL TEAM” NO ANSWER WHATS HAPPENING. Keep away from this company!!!! Reviewed on: 1st February 2021

Reply from Monese Hi there - we’re sorry to hear that your account has been blocked and you should have received an email from our team with more details on the email address associated with your Monese account. We know this is frustrating, and we can’t always tell you why, but please get back to our team with everything they need, so they can keep things moving. In the meantime, you can find more here about why accounts could be blocked: https://monese.com/blog/2020/02/blocked-account Response date: 1st February 2021

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