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Abbie

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Review of the Monzo, Current Account:

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Good, but stop pushing going pro

Monzo is great, the features are brilliant and in some ways it really puts the bigger banks to shame in terms of it's usability - It's strange to think other banks are behind still after years of these challengers being around - however, what's put me off lately is them talking about the great features becoming available and the way they market, in a not-upfront, almost caveated way that you need to be a pro-customer. It would be nice to see new features for regular customers. It feels like it's moved away from a social movement and becoming very corporate. Reviewed on: 9th February 2021

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