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peggotty

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Review of the Triodos Bank, Current Account:
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Efficient and user friendly with real people!

5
Having become progressively fed up with the "high street" (who ar anything but!) banks who didn't seem to bother listening to us customers over both big and small things that annoy us, I was thrilled to find a bank that does seem to care - AND is ethical as well! The fact that even during lockdown I was able to speak to a real live person IMMEDIATELY who wasn't just reading from a script to get rid of me or having had to work through LOADS Of automated responses none of which ever seemed the right oens for what I needed to speak to anyone about!) was a MAJOR bonus. I moved my business banking to them too once I realised what seemed to be too good to be true was actually true. They tick every box as far as I am concerned. :-) Reviewed on: 15th February 2021

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