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Julie Dean

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Review of the Triodos Bank, Current account:

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Ethical, friendly, great customer service

I wanted to change to an ethical bank and wondered how a smaller bank would compare especially not having actual branches. I found I can use the computer and app on my phone to do all transactions and they seem to have plenty of checks and balances about money transfer to ensure your money is safe. They don't have complicated offers and conditions, just a monthly charge which I am happy with. Their phone line is brilliant and some of the tricky queries I have had in setting up a second account in two names was swiftly dealt with. All their operators seem to know their systems well and funnily enough it seems more of a personal bank than a high street branch to me now. Highly recommended. Reviewed on: 28th February 2021

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