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Ron

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Review of the Chip, Savings App:
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Unethical business

2
Chip was off to a great start, but then started to mess with its customers since late 2020/ early 2021. Chip heavily advertised the Chip+1 account (which promised 1.25% interest on up to £5,000). However, after customers have shared this with their friends & families and signed up (you need to bring a “+1” to join), they unilaterally enrolled everyone into their “Chip AI” trial without their consent. Chip then forced everyone (who were still within their free trial) into paying the subscription of £1.50 per 28 days by updating their T&Cs. Alternatively, customers can manually downgrade from “Chip AI” to “Chip Lite” but only earn 1.25% interests on up to £2,000. Chip has managed to make a simple product so convoluted. I am also worried that they are also misleading its customers with their bait advertising & automatically enrolling their customers into a higher plan. I will be closing my Chip account soon. Reviewed on: 10th March 2021

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