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Pamela Bagnall

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Review of the NatWest Group - Cora, Digital Assistant:

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Not as good as a real person but answered my query quickly

Had something to ask and there is no secure message service with Nat West like there is with another bank that I use for online banking. But Cora did answer my question. I'm not absolutely convinced I won't have to return or even go to a branch to sort out my query but it was better than waiting ages for an answer from a real person I guess. Reviewed on: 10th March 2021

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