Smart Money People Logo
User profile avatar

Viewing profile for,

Mark Bennett

4

Total reviews written

0

Helpful marks given to their reviews

12

Times reviews seen

All reviews (4)
Review of the Zopa, Cash ISA:
View on product page

Opening accounts-straightforward....being ID'd not so.

4
Opening accounts are very straightforward and quick. Their interest rates are right up there at the top and is the main reason I bank with them. My only gripe is, when I transferred an ISA account I held elsewhere into ZOPA, I didn't know how much of my annual limit I had left. I went onto their CHAT facility, where they proceeded to ask me ID questions. I don't have to do this with my other Banks, which seems appropriate, as I've been technically ID'd by using my log in details to access the app. The questions they asked me were a little ridiculous. They wanted to know when I'd opened my account. Like most people, over time, they are not going to remember this. I Hazarded a guess between certain months of a year and was told I'd failed. Later on after looking up when I had opened the account I discovered I was correct with my answer. So I suppose unless you get it spot on,youve got no chance. Oh well. Rates are good though and the app is quick. Reviewed on: 10th January 2024
Review of the NatWest, Adapt Account:
View on product page

Good, clear & efficient service

5
My young daughter made an on line payment to a scam company. I rang the Nat West fraud team who dealt with it efficiently, explaining the steps taken and refunding the lost money immediately. Can't ask for anything more. Reviewed on: 9th March 2023
Review of the Policy Expert, Home Insurance:
View on product page

Cheap and easy

4
Was easily the cheapest quote and the application was simple and reasonably quick.Held 1 star back, as not had a claim so don't know what their service is like. Reviewed on: 17th September 2022
Review of the Chip, Savings App:
View on product page

Best rates.Simple set up.

5
Looked everywhere for decent interest savings rate. This one came out no '1. Easy to set up the account. Communications really good too. What's not to like. Reviewed on: 10th March 2021

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.

Collage of people