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All reviews (397)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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High rates, crazy termination clauses and difficult to deal with

We have found the Society difficult to deal with, you can’t do anything online, very slow at communicating, lots of errors in communications (like the wrong dates on mortgage statement) and the fees they have are extremely high in comparison to market rates. Reviewed on: 7th February 2023

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for taking the time to bring your concerns to our attention. We are very sorry to hear about your recent experience with us. This is certainly not the service we strive for and we're sorry we didn't meet your expectations. Please be assured that we have conducted a full internal review following the mortgage statement error, after recognising and rectifying this as soon as possible for members. If you would like to discuss any specific issues further please do email us at [email protected]. Response date: 9th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Good Building Society.

Friendly staff and very knowledgeable and good customer care. Reviewed on: 7th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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The Best Building Society Review ever

The sSuffolk Building Society actively supports wildlife which is very dear to my heart. Reviewed on: 7th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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trustworthywith my savings and generous with their interest payments

a good solid building society that inspire confidence with my savings , easy to deal with and give a very competitive interest rate. Reviewed on: 7th February 2023

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

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Always well informed,helpful and friendly.

We do not have to go into our branch very often but when we do we are made welcome and leave very satisfied with the service received. Reviewed on: 7th February 2023

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