Ian Hudson's community profile page

Write a review

Viewing profile for,

Ian Hudson

Total reviews written

Helpful marks given to their reviews

Times reviews seen

All reviews (1)

Review of the Fidor Bank, Smart Current Account:

View on product page

New in the UK. But at least they listen to customers

Although Fidor is relatively new to the UK (Sept15?) they have succeeded in creating an online community which communicates with the bank and each other. Any 'issues' are dealt with swiftly and openly. Their recent request for people to scan and email unencrypted passport details was acknowledged as being a mistake and they are putting in place better ways for clients to communicate. The recent Quiz was a great way for the community to come together and, I'm sure, there will be other events like this. It's refreshing to meet a Bank that cares AND listens Reviewed on: 17th February 2016

We are helping 1000s to make smarter financial decisions

We use the power of consumer reviews to help increase trust and transparency in financial services and to deliver industry leading insight and events.