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Nick Phipps

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Review of the NatWest Group - Cora, Digital Assistant:

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how on line banking support should be

Had to use Cora the Natwest service when I needed to reactivate an account, the service and interactive response was speedy and accurate, i did not feel my usual frustration of long delays or repeated questions from a "bot" service, very impressed that someone has done their IT homework and has begun to link together backoffice systems to provide a useful service to customers. Thank you Reviewed on: 23rd March 2021

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