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Paulc

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All reviews (27)

Review of the Halifax, Home Insurance:

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Easy renewal

Now in my 10th year as a Halifax home insurance customer, they make it so easy to stay Reviewed on: 1st December 2015

Review of the Barclays, Premier current account:

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Customer Service

As usual great customer service from the premier banking team, I recently lost my debit card - I was able to order a new one through the APP, it came in 3 days and the team called me me to check I'd received it. Reviewed on: 1st December 2015

Review of the Barclays, Business Banking:

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Great Customer Service

I needed to add my Business Accounts to my Barclays Mobile Banking APP. Great service, the changes were all made in under five minutes. No long periods on hold! Great! Perhaps, some of the telephone business banking staff should be transferred to the premier banking telephone team - when I phoned them about a similar issue they were poor! Reviewed on: 6th October 2015

Review of the Barclays, Premier current account:

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Poor customer care

I have just changed mobile phones. The banking app would not allow me to re-register. I called the helpline. I was quite clear that I wanted to reactivate an existing registration as I was not in a position to create a new registration Guess what my registration was deleted and I have to make a new one but I can't as I don't have their card reader with me Well done Barclays well done ! Reviewed on: 3rd October 2015

Review of the John Lewis, Partnership Card:

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Balance Transfer Offer

JL Partnership Card sent me a letter offering me 0% interest on balance transfers to the card until December 2016. Nice offer, but not wanted! Again! I don't know what it is with JL, but this year I've had 2-3 unsolicited offers aimed at getting me to increase my limit or transfer balances - I don't want or need them! Why encourage more debt JL, does the penguin need an new igloo! Reviewed on: 2nd September 2015

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