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Review of the Vernon Building Society, Savings:

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Excellent customer service

Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile app, or at least a mobile friendly website - doesn’t display correctly on an iPhone SE3 and the cookies options aren’t accessible - attempting to set cookie preferences leads to being unable to log in. Also doesn’t accept copy and paste of OTP from messages. Reviewed on: 29th January 2025

Review of the Vernon Building Society, Savings:

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Old-fashioned personal service and competitive rates

I opened a regular saver ISA with the Vernon due to the competitive rate they were offering. The application process was all paper-based and slow compared to online banking but, along with the old fashioned processes, I experienced good old fashioned personal customer service in my local branch - great job! Reviewed on: 27th March 2021

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