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Review of the StepChange, Debt Management:

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Lockdown crippled me financially, but

Lockdown crippled me financially. Lost my job and was denied ANY help from the government. I was fortunate enough to get out loans and credit cards (not knowing how long we’d be in lockdown for) and quickly maxed them out. By the time I’d gotten back into work I had amassed a HUGE amount of debt. I was trying to pay it off but getting absolutely nowhere. Not even sure how I came across or how I heard about Step Change but I bit the bullet and got in contact. Not even joking, it has been one of the most beneficial decisions I’ve ever made. The people I’ve spoken to and the help they’ve given me has been life changing and life saving. I can’t even put into words how grateful I am that these people are here and for the help they’ve given me. I was in the most darkest place mentally, I couldn’t afford to eat, I couldn’t afford to get to work. I couldn't sleep. I couldn’t see a way out, except through one route….i was at work when I called them. That day I spoke to them and when my payment plan was set up, I felt like a new person. I sat at work, tears in my eyes. Knowing that after everything, I was getting some help and everything would be okay…this company literally saved my life and for that I will be eternally grateful. I can’t speak highly enough about them. 10/10 Reviewed on: 24th May 2025

Review of the NatWest Group - Cora, Digital Assistant:

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Easy to use. Very helpful.

Quick response. Answered my queries with a clear and concise reply. Also provided a instructional video for extra help. Reviewed on: 27th March 2021

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